Damp & Mould
Black toxic mould, persistent condensation, wet patches, peeling wallpaper, and crumbling plaster — including serious respiratory impacts like asthma, bronchitis, and chest infections.
No Win, No Fee
Living with mould, cracks or infestations? Claim what you're owed.
If your council or housing association has failed to fix serious disrepair in your home, you could be entitled to thousands in compensation and all repairs completed — at no cost to you.
- 60 seconds
- To check eligibility
- SRA regulated
- UK housing solicitors
- Confidential
- Your data stays private
Free 60-second eligibility check · No Win, No Fee
Your landlord
Step 1 of 4
Eligibility
Do you qualify for a housing disrepair claim?
We help tenants across England, Scotland, Wales and Northern Ireland hold their landlords accountable when serious disrepair is ignored.
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You rent from a UK council or housing association (Criterion 1)
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You've reported disrepair to your landlord (or want Claim4u to help you do so) (Criterion 2)
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The estimated cost of repairs is at least £1,000 (Criterion 3)
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The issue has affected your health, belongings or ability to live safely in the property (Criterion 4)
What we claim for
The disrepair issues your landlord must fix
If any of these issues have been ignored, delayed or badly repaired, your landlord is legally responsible and may owe you substantial compensation.
Structural Cracks
Deep cracks in interior walls, ceilings or foundations, sagging floors, unstable staircases, or external brickwork failure that compromises your safety.
Infestations
Rats, mice, cockroaches, silverfish or bedbugs gaining entry through unsealed holes, defective pipes, or untreated structural decay.
Leaks & Water Ingress
Persistent water leaks from upstairs flats, roofing failures, burst internal pipework, and water dripping through light fittings causing electrical hazards.
Boiler & Heating Failure
Broken boilers, intermittent or zero hot water, faulty radiators, and freezing living conditions leaving vulnerable families in dangerous cold.
Rotten Windows & Doors
Rotten wooden frames, broken locks, draughty single glazing that cannot retain warmth, or doors and windows that will not open or close securely.
Instant Estimate
Calculate Your Potential Compensation
Adjust the sliders below based on your tenancy details to see what your council or housing association may owe you.
How long have you lived with the disrepair?
12 months
3 months
1 year
2 years
3+ years
Approximate weekly rent
£160/week
£80/wk
£200/wk
£300/wk
£450+/wk
Severity & Health / Property Impact
Moderate disrepair
Minor (1 room)
Moderate (Living areas)
Severe (Entire home / Health ill effects)
Estimated Settlement Range
£6,000
Includes general damages for distress & health, rent abatement refund (25%–50%), plus special damages for damaged belongings and furniture.
How it works
Three simple steps to make your landlord act
01
STEP 01
Free 60-second check
Tell Claim4u about your home, landlord, and the disrepair. Completely confidential with zero obligation.
02
STEP 02
Case review within 24hrs
An SRA-regulated UK housing solicitor reviews your evidence, assesses potential payouts, and calls you back.
03
STEP 03
Repairs + compensation
We formally instruct your landlord to fix the damage and secure your compensation — you pay nothing unless you win.
“It took three years of reporting the mould with no action. Claim4u got our repairs done and secured £8,200 in compensation.”
FAQ
Everything tenants ask us
Still unsure? Start the free check — a solicitor will call you back within 24 hours.
Who can make a housing disrepair claim in the UK?
Any tenant of a UK local council or housing association whose landlord has failed to fix serious disrepair after being informed. Private tenants are not covered by this service.
How much compensation could I get?
Most successful claims range from £1,500 to £15,000 depending on the severity of the disrepair, how long it lasted, health impacts, and any belongings damaged.
Does it really cost nothing?
Yes. Our partner solicitors work on a strict No Win, No Fee basis. If your claim isn't successful, you pay absolutely nothing.
Do I need to have reported the damage already?
It helps, but it's not always required. If you haven't reported it in writing yet, our solicitors will advise you on the best next step during your free case review.
Will making a claim get me evicted?
No. It is illegal for a council or housing association to evict you for making a legitimate disrepair claim. This is called 'retaliatory eviction' and is protected against under UK law.
How long does a claim take?
Most claims settle within 6 to 12 months, though urgent repairs can often be secured much faster once solicitors serve a formal letter of claim on the landlord.
Areas We Cover
View All UK Locations →
Helping Tenants Across the Entire UK
We represent council and housing association tenants in every major UK city and borough.